How do I talk to someone at Jetstar?
Jetstar can proceed to connect with the customer service team in case of any query or to get the necessary and best possible assistance by following the steps and process mentioned and explained in this article. People prefer to connect with the customer service agent over call, but sometimes they need help to connect with the representative. In these situations, they have to proceed with the live chat process. The steps to proceed with the live chat are mentioned here for you in detail.
- Get yourself onto the official website of Jetstar, and once connected, you have to look for the ‘Contact us’ option.
- Click on it to get redirected to the contact page, where you must search and select the chat icon.
- Follow the recorded chat process, and once it is complete, the agent will connect with you over chat to provide you with the necessary assistance.
- You may also get asked to submit feedback about your experience with the agent over chat.
How to call Jetstar by phone?
The steps that need to be followed to connect with the customer service agent of the airline are simple and quick, as mentioned here for you as follows.
- Dial the customer service number 1-(866)-397-8170, and once getting connected, you need to follow the IVR process.
- Press 1 to proceed with the reservation of your flight.
- Press 2 to initiate the process of change.
- Press 3 to proceed with the cancellation of your flight.
- Press 4 to initiate the process of refund.
- Press 9 to connect with the customer service agent of the airline.
- Once the IVR process is complete, wait on a short hold before the customer service agent connects you to provide the necessary assistance.
What time does Jetstar call center open?
The travelers can connect with the representative of Jetstar to communicate with them in English on seven daily bases from 06:00 AM to 10:00 PM. It is advisable to connect with the customer service representative in the initial hour when the calling lines open or one hour before the closing time.
How do I contact the Jetstar group?
The passengers also have the option to request a callback by filling out the contact form.
- The contact form option can easily be found on the official contact page.
- Once you get onto the contact form, follow the passenger’s details, the complete details of your reservation, and a brief description of the issue they are facing with the airline.
- Once all the information is filled in and complete, proceed to get onto the flight details page.
- Once the details are complete, do a quick review before the final submission of your contact form.
- Ensure that you have provided the correct email and phone number before the final submission of the form.
- Once the process is complete, the agent will connect with you within 24 hours, counted from the time of form submission.
How do I call Jetstar from USA?
The passengers can connect with the airline agent by phone from the USA by dialing the customer service toll-free number +1866 397 8170, and the travelers can get assistance in English from Monday to Sunday. They can also dial +613 9645 5999, but they have to pay the charges to connect with the airline through this number.