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How do I talk to a WestJet Agent?

WestJet is a well-known airline service provider and offers many services related to the airline. The customer service available for passengers is all about connecting with the passengers directly, understanding their issues in-depth, and coming up with a solution that will be in their best interest. Therefore, this FAQ list will clear all your doubts regarding WestJet support agents.

How do I talk to live person at WestJet?

The steps involved in connecting with the agents are simple. You will need the contact details, which you can get from the official website. To access this information, you first have to load the authentic webpage for WestJet Airlines.

  • Type westjet.com in your URL and hit the search button.
  • Reach the end of the website.
  • Here you will see your country's flag. If it's not your flag, then tap it and select your country.
  • Next to it is the 'Contact Us' link.
  • Load this link and scroll to 'Give us a call.' Click it and scroll to the departments listed.
  • Expand your preference and note down the number. 

How can I speak to a WestJet agent?

You have a variety of options to speak with a WestJet agent. You can choose to call them directly, chat with them on Facebook messenger service, send an email, post your query on social media or use the chatbot 'Juliet' and ask it to connect you with a live executive. All of these options are available on the 'Contact Us' page.

Speak to WestJet customer service: 1 (888) 937-8538 or 1-802-610-2020

  1. Ring on WestJet phone number 1 (888) 937-8538.
  2. For Language Press 1.
  3. For select the questions Press 2.
  4. And press 4 to contact or speak to live person and share your queries over the phone call.

What is the phone number for WestJet?

The phone number for this airline is different for different countries and departments. To get the correct and updated phone number for your region, you need to visit the official westjet.com and open the contact section.

  • Click the large phone icon on this page to load contact details.
  • Choose the department that fits your query.
  • Tap on the department's title to expand it.

Your desired number will now be visible.

How do I connect to WestJet?

The person who likes to connect to WestJet to ask questions, take information, make reservations, or manage flight booking, there are multiple ways available. For getting in touch with a person, you can consider one of the platforms that are mentioned below:

  • Phone Call: Place a call at WestJet customer service the phone number: 1-888-937-8538. Wait for a human to connect on your call and then converse patiently about all the queries you are having for travel purposes. The human who connects with you on the call will give you the answers that will solve your queries. 
  • Live Chat: You can choose to connect with a human at WestJet virtually. You will be required to use the live chat and send your queries by typing. You will get your answers quickly on the chat. The live chat is available on WestJet's contact page.
  • Email: Your questions can be delivered to WestJet's support team if you like to connect with them. On the email, you can make complaints, share the opinions you want or take information on anything you want concerning your travel with WestJet. The email can be sent to relations@westjet.com, and the reply will come within two days. 

How do I get a hold of WestJet?

Passengers have many ways to get hold of WestJet Airlines. These options are mentioned below.

  • Live chat available as 'Chat with us' at the bottom of the main page.
  • Juliet, the chatbot.
  • Facebook messenger link on the contact page.
  • Email link showcasing all the emails as per country and department.
  • Contact number dedicated to different countries and respective departments.
  • Contact details for the hearing impaired and disabilities are mentioned on the contact page.

You will have all these options on the 'Contact Us' page.

Does WestJet have an email address? 

WestJet has an extensive network of emails in place. All the departments have their own respective email ids, and they are different for different countries. This will help you to narrow down your search and get help specific to your query rather than looking for an answer in a vast collection of data.

Is WestJet call center 24 hours

The general WestJet customer call center works 24*7. However, when you narrow down your search to a specific department, the working hours will be different. The active hours are mentioned with the contact number on the webpage. If the working time is not visible, this means that the number functions round the clock.

How do I contact WestJet Customer Service?

WestJet customer service information is available on westjet.com in the 'Contact Us' section. You need to select your country on the homepage. Once on the contact page, locate your department of interest and tap it. The available numbers and active hours will appear.

How do I contact WestJet Mexico?

If you require to reach WestJet Airlines customer service from Mexico, then you need to use the phone number: 001-855-269-2979. There you will get a live human for assistance. 

For more information, please go through WestJet's contact webpage or read through their FAQs.


 

FAQ Sections

The 3 1 1 rule applies to the carry bags at WestJet. It means that a passenger can carry liquids on the plane, which should not be more than 3.4 ounces (100ml), must be fit in 1 quart-size bag, and will be allowed to carry one bag only as a carry-on. 

 

WestJet is very particular about carry-ons and wants its passengers to strictly follow the policies. Here are the carry-on policies mentioned that you should consider:

  • It allows only one carry-on bag or a personal item for all of its passengers to carry. 
  • The maximum weight of a carry-on is 23 kg.
  • The maximum size of a carry-on is 45 linear inches, including the wheels and handles of the bag.
  • The carry baggage which exceeds the allowed weight and size will be considered in the checked baggage. 

No, WestJet does not charge for carry-on. One bag per person is free of charge. If you are required to carry additional baggage, then you can carry it as checked baggage. 

 

Yes, WestJet is refunding customers. If you cancel the flight or the flight is canceled by them, then you can ask for a refund, and it will be processed within seven working days. 

 

There are a few conditions for getting a full refund from WestJet, which are as follows:

  • The flight ticket must have been canceled within 24 hours of booking and have the boarding date at least after seven days from the date of purchase.
  • If the flight was canceled by WestJet for any reason.
  • If there is a delay on your flight of more than three hours and you cancel the flight due to the delay. 

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