How do I request a call-back from Qantas?
If you also have to wait for long hours to connect with the Qantas representative, don't worry. The airline has introduced the best solution for it: call-back service. Using Qantas call-back service, you can now request the airline to call you back in real-time. Although it's quite a simple procedure, you can use your desired Qantas phone number and follow the steps below to execute this service.
Steps to request a call-back from Qantas Airlines
Get on the official site of Qantas Airlines.
Then look for the customer support link, click on it
Now go to the booking help section located at the bottom of the page
Please scroll down and navigate Qantas call back service option; click on it
You need to dial the phone number now and select the option of call-back from IVR
As per instructions, share your phone number and time for calling, and activate hours to get a call back form Qantas
After providing all the details, you need to click on yes and then cut the call
So following the options above, you can always request a call back from Qantas. However, apart from that, you can also use other contact options to request a call back from the airline or get in touch with them directly in case of something important.
Social Media:- The Qantas customer service is available 24/7 on its social media handles, i.e., Facebook, Twitter, etc. You can follow the airline on social media handles and use these platforms to share your request with the airline.
Request a call-back via email:- You can always send an email to the airline and mention the subject as a request for a call-back. It is pretty simple; you can visit the support page of the airline and locate the official email address. You need to compose the email and then share it with the airline. It takes around 24 hours to get a response from email; however, you can expedite the procedure by sharing crisp and clear information.
Via Customer Care Form:- You can also use the customer care form to request a call-back. Locate the form on the support page, fill in all the necessary information and share it with the airline. As soon as the support team reviews it, you will get a response from the airline.
Can Qantas call back?
Yes, Qantas does provide call-back. Using its call-back service, you don't need to wait longer on call. You can anytime opt for its call-back service. To do this, you need to select the desired call-back number, and the airline will let you know when the Qantas executive will call you back.
How long is Qantas hold time?
When you call Qantas, the hold time depends on several factors like calling time, the question you ask, the day you are calling, etc. However, as per the available records, the hold time for Qantas airlines recorded is around 39 minutes 37 seconds and around 50 minutes after midday.
Is Qantas a free call?
Qantas provides several phone numbers based on department wise and area wise. However, the airline also provides a toll-free number, which you can use to call the airline for free. Besides, you can also go through some worth mentioning points below for better clarity.
If you call from a long distance, the charges might apply.
The local numbers on the website you can use only to connect within the country and territory
You might have to pay international charges for international roaming services from mobile.