How long does Qantas keep you on hold?
When you start a journey or think of planning one, you make sure you have all the important information needed during it. The knowledge about your flight and all the arrangements and procedures related to it will make you confident and help you make your journey comfortable and pleasant. But to gather all the information, you call customer service, but you keep on hold, and then you need to know How long does Qantas keep you on hold? And how much time will the Airline take to respond to you? If things take so much time to unfold, how will the Airline help you on time, and how can you avoid the long hold on call? We will get all these answers further in this read.
How long is the Qantas wait time?
It happens that when you dial a number of the customer support of Qantas, it keeps on hold for so long that you eventually have to cut it. However, if you know the hold time, you can at least wait for a certain time. The Qantas will take at least 39 minutes and 37 seconds to respond to your call. So make sure you are not calling them in a hurry.
How long does it take for Qantas to answer?
As we have discussed, Qatar will take time to respond, and if there is some occasion or problem, the minutes can convert into hours. However, to avoid this hold time and get your call received by the Airline, you need to know the tips and tricks through which you can do that, and all of them are listed below:
- Early Morning Call: If you call them early, between 3 am to 7 am, Qantas will receive the call as they have less traffic during that time.
- Frequent Flyer: If you are a member of the Frequent Flyer Program of the Airline, by giving you priority, they will receive your call immediately and provide you with the best services.
- Automated Voice: If you avoid the computerized voice at the start of the call by pressing the start button, you will be directly connected to the Airline.
- Weekdays: Try to avoid calling the Airline during the weekend; they get surrounded by many calls at this time. The weekend calls are more reliable to be answered early.
How do I speak to someone at Qantas?
There are many ways through which you can contact a live person at Qantas, and one of them is mentioned below:
- Live Chat: You can talk to someone at Qantas through live chat support. The live agent will provide the solutions for the issues:
- Visit the official website of Qantas.
- Click on Help at the top right corner.
- At the help center then pick your query.
- Open the message box and start chatting.
What is the phone number of Qantas?
To speak to a live person at Qantas, you just have to dial 1 (800) 227-4500, their phone number, follow the IVR method, and talk to the customer support representative at the Airline.
The above information will help you get in touch with Qantas customer service and how you can avoid the long hold on their calls. For further queries, navigate to the official website of Qantas Airlines.