Can I cancel my Avianca Flight and Get my Refund?
Sometimes passengers had a sudden change in the plan due to unavoidable circumstances, and they needed to cancel their travel plans. Canceling flights is easy at Avianca Airlines. There are many ways to cancel your flight, including online and offline modes. Online mode includes visiting the official website and doing the needful, and offline mode includes calling the airlines or visiting the booking office. All you need to do is to read the Avianca flight cancellation policy before canceling your flight. It is readily available on Avianca Airlines' official website.
Cancellation policy of Avianca Airlines
- If you have a refundable ticket and cancel your flight ticket on the same day of booking, you are eligible for a full refund.
- You must pay only the cancelation charges if you have a refundable ticket and cancel your flight after 24 hours of purchase.
- If you have a non-refundable ticket and cancel your flight the same day of booking, you are eligible for a travel credit which you can redeem during your next booking with Avianca Airlines.
- If you got a non-refundable ticket and canceled it after 24 hours of booking, you are not eligible for any refund.
- If you have used the online mode for payment during your booking, your refund will take 7-10 business days to reflect in your account, and if you have paid in cash, it goes up to 20 business days.
- Suppose your flight is delayed by more than 4 hours or canceled by Avianca. Airlines, you will get a full refund on flight cancellation.
Methods to cancel the ticket at Avianca Airlines
ONLINE- You can cancel your tickets online from any corner using your mobile phones or laptops. It saves you a lot of time. You can do this way by following the steps below:
- Open the Avianca Airlines official website www.avianca.com
- To continue, you must click on manage your bookings and fill in the reservation number and last name to continue.
- You will now be able to see your booking details. Now select the flight which you want to cancel.
- After selecting, click on cancel flight after checking the terms and conditions. Your flight gets canceled once you click the cancel option.
- They will inform you about your flight cancellation and refund if you are eligible via mail on your registered email id.
Via CALL- You can also cancel your flight by calling Avianca Airlines if you cannot do it online. You can do it in the way stated below.
- You can call Avianca Airlines' customer support number at 1(800) 284-2622 and wait to connect.
- They will transfer your call to IVR, where you must choose the appropriate option to connect and talk to a customer support representative. Share your booking details, like booking reference and last name, with the customer support representative and tell them the reason for ticket cancellation.
- They will cancel your ticket after your detailed confirmation, and you will learn the same from the customer support executive.
- Once your ticket gets canceled, your refund will be processed if you are eligible for the same.
Above given are the ways to cancel your flight tickets. If it doesn’t help, you can call Avianca Airlines phone number directly and cancel your tickets.