Blog Details

How do I speak to a live person at KLM?

Made a reservation with KLM airlines, and are you excited about your trip with your friends? But one of your friends wishes to join you, and you would like to add on to your KLM flight and need help from the KLM representative. Don't worry. There are various methods you can connect with KLM. You can use the customer service number, live chat option, social media customer service, email, and contact form.

How do I contact KLM by phone?

In any case, if you need help, you would want to contact the airlines using the customer service phone number and if you would like to contact the KLM airlines using the number, then go through the below procedure.

  • Firstly, you need to go to any of the browsers and search for the KLM official website.
  • Then you need to look for the all contact us option which can be found under the contact us option.
  • On the following page, you can see various topics.
  • Click on the topic you need assistance from the representative.
  • On the next page, you will get the contact methods offered to connect with an expert.
  • Look for the phone option and dial the given customer service phone number on your phone.
  • Follow the instructions by the machine-generated voice to connect with the agent.

You can also use the call-back option if you cannot connect using the customer service number.

How do I speak to a KLM representative?

KLM Airline offers various contact options for their travelers regarding any issue or problem they are facing related to Airline services. Passengers can connect with their customer service through their phone number, contact form, or Live Chat.

  • To Speak with a KLM representative, dial the customer service number 1800-618-0104.
  • If you want to file a formal complaint regarding baggage, deals, and Destinations, manage your booking.
  • You must visit their website to find all these options.

How do I speak to a KLM agent?

Passengers wanting to talk to a live agent at KLM customer service can dial the KLM support team number. You can contact the representative regarding Baggage Allowance, Airport Lounge Access, and other Airline Services. But you should follow the mentioned steps to get connected.

  • Dial KLM Airline customer service number 1-681-628-0104 to speak with the representative.
  • You should follow the IVR Process, which is given below, to get connected with them.
  • Travelers should Press 1 for the selection of their preferred Language.
  • Press 2 to speak with the representative.
  • Press 3 to book new reservations for different Destinations.
  • Press 4 to cancel the existing reservation.
  • Press # to hear the menu again.
  • I suggest you wait a few minutes to connect your call. Once the call gets connected, share the necessary query to get an effective solution related to their flight and services.

Does KLM have a chat support?

Yes, KLM provides excellent live chat customer services. If you want to contact KLM Airlines, you can use the steps below to connect with a live agent using the live chat feature.

  • Go to the official page of KLM airlines.
  • Click on the contact us option and then on the live chat icon available on the contact page.
  • A tiny chat window will appear. Choose the subject you require assistance with and wait for the representative to be online.
  • Once you have been associated with the representative, you can explain your issues and get the solutions.

How long does KLM chat response take?

Travelers can contact the KLM customer service supervisor through several communication options such as their phone number, email, contact form, WhatsApp, or Live Chat. You can easily choose the communication channel among the available ones. If a customer connects through WhatsApp Chat, the customer service executive will respond within 1 hour. For Live Chat, Virtual Assistant responds quickly or instantly regarding your query.

Does KLM answer the WhatsApp?

Yes, if you want to get in touch with a representative of KLM Airlines, you can use the WhatsApp number to connect with the representative. If you would want to connect, use the below steps.

  • Visit the KLM official website from any of the browsers.
  • Then click on the contact us section and all contact options.
  • Once you are on the contact page, click on the issues you are facing and wait for the contact options to load.
  • Click on the WhatsApp option, and there you will get connected with a representative.

Does KLM respond on WhatsApp?

Yes, KLM uses WhatsApp and responds to the query within one hour. You can connect with their customer service agent through their WhatsApp Number, 3120-6490-787. If you want to make new updates to the booking before 24 hours of the Scheduled Departure Flight, you better connect through WhatsApp.

How do I contact KLM by Messenger?

Travelers can chat with KLM agents through Messenger. You may ask your question by following these steps: 

  • Open the messenger app and sign in (if not). 
  • Search KLM Royal Dutch Airlines. 
  • Select the official page and type your concern. 

Apart from Messenger, other social platforms can connect you with the airline and other passengers, such as: 

  • Twitter: https://social.klm.com/twitter
  • Facebook: https://social.klm.com/facebook
  • Instagram: https://social.klm.com/instagram
  • LinkedIn: https://www.linkedin.com/company/klm

Moreover, passengers are requested to follow these social accounts to find out about deals to book flights at lower rates. Visit the website for more details. 

How do I speak to someone at KLM UK?

You can use the customer service number 1(800) 618-0104 of KLM airlines, or you can also use social media customer service if you are unable to connect with the airline. The link to the KLM social media customer service is provided below.

Remember, you can only use social media customer services for minor issues and not for significant issues. You can also use the email to address your problems with the representative of KLM Airlines.

How do I contact KLM customer service by email?

KLM airlines can be contacted through mail. Send a mail to mail@klm-info.com. Passengers can mail anytime at their convenience; however, a response from the airline may take a few days. When you can't wait, you can chat via Whatsapp with the airline by following the process shared below: 

  • Save the contact number (+31206490787). 
  • Open the WhatsApp. 
  • Search the number and type your message.
  • Once sent, you will receive the message at the earliest. 

How do I call KLM from the US?

For urgent inquiries, travelers can speak with customer executives. Dial the KLM phone number 1-800-618-0104. This toll-free number is valid if you have questions about the cancelation, reservation, modify your ticket, or general queries. The service is accessible 24 hours to help the passengers. 

Follow the IVR instructions to reach out to the suitable agents: 

  • Press 1 to choose your language. 
  • Press 2 to buy and change your tickets. 
  • Press 3 to cancel and request a refund from the airline. 
  • Press 4 for baggage and additional services. 
  • Press 5 airport-related concerns. 

How long does it take for KLM to respond?

KLM agent's priority is to respond to the queries immediately. However, sometimes there is an overflow of calls or storage of the staff. In that case, connecting with a customer executive might take up to 1 hour. If you are stuck in this situation, you can chat with the airline via Messenger and WhatsApp to avoid waiting. Both offer chat support and are known to provide accurate and relevant information. 

How long does it take to get compensation from KLM?

The airline offers compensation if the baggage is lost or damaged. You can also get a claim if you cancel the flight. Generally, KLM claims are credited within 2 to 4 weeks once the request is approved. But you need to apply for compensation. When you have to call off your flight, first cancel your flight and request a refund online via My trips or by contacting the customer agents. 

If you have lost your baggage, you have to report it, and travelers don't find their baggage within the given time frame. They are eligible for compensation. Visit the website for more details. 

How do I get a hold of KLM?

Passengers can hold a specific seat on KLM Airline Flight while:

  • You can save the seat if your trip is not fixed for three days.
  • You can save your seat while booking online and see the exact time duration of the hold.
  • Time duration depends on the route, destination, and fare.
  • You must confirm the reservation before it expires.

How long do you have to be on hold for KLM?

KLM Dutch has its hold policy for its travelers; according to their holding policy:

  • Customers can hold the flight tickets and current price for up to 14 days.
  • You will receive a reminder on your valid email address, which you gave at the time of reservation before the hold option expires.
  • To complete the reservation, click on the link which was received over the email and process for payment method.

What is the average wait time for KLM?

The average wait time for KLM is one hour or 30-40 minutes. Passengers who want to connect with KLM Airline Customer Service must wait for their response, and it depends on the communication channel you have chosen. If you are on call, it will take 2-3 minutes to get connected; for Live Chat, you will receive an instant response; for other methods, it will take an hour to revert to your query.

How do I file a complaint with KLM?

Passengers want to complain about the services offered by the airline. Contact a live representative via the complaint form. 

  • Visit the official website. 
  • Click "All contact options" at the bottom of the web page. 
  • Choose the complaint form. 
  • Fill out the details. 
  • Click on submit button. 

Do you need a Covid test to fly on KLM?

Travel documents for each country are different, depending on the selection of route and destination and the country travel policy you are traveling to. You can check what all documents are required to travel to a particular country by going to Traveldocs on the KLM Airline official website so that travel has no hassle. Please bring a vaccination certificate, negative test report, and recovery certificate if needed.

Is KLM free to call?

Yes, KLM Dutch Airlines provides a toll-free number, so customers can easily connect with them. You may have to pay call charges if you are calling from outside the country.

FAQ Sections

If one wants to work at KLM Airline, the employee must have fluency in both English and Dutch Language. It would be best if you did not have anybody's tattoos or piercings and must be living within 90 minutes of Amsterdam Schiphol International Airport. Employees must be hardworking, Adaptable, and flexible with day and night shifts.

 

Yes, KLM staff speak both Fluent English and Dutch. KLM's essential Language requirement for cabin crew or any other position is fluency in Dutch and English. They do speak English in Flight as Dutch is a little tricky Language to understand by everyone or learn within a few hours. All KLM employees speak both Languages. 

 

KLM Premium Comfort class passengers are allowed to take Luggage with a maximum weight of 23 kg and dimensions up to 158 cm in Length, width, and Height. Passengers can take two handbags, laptop bags with maximum dimensions of 55, 35, and 25 cm, including handles and wheels. You can take such small bags with a maximum extent of 40, 30, and 15 cm within the premium class cabin.

 

Passengers who have purchased standard and flex flight tickets from KLM Airlines can take one hand or laptop bag and one checked-in Baggage. If you have purchased Flying Blue Platinum, Gold, and Silver, you can bring One extra piece of Luggage compared to the Standard Flex ticket, but the total weight must be 23 kg.

 

KLM Airlines allows a maximum of 23 kg for Economy class travelers and 32 kg for Business class Passengers. If you are carrying extra Baggage, you must pay the excess luggage fee, which differs according to the choice of route or destination. Here are some fees applicable according to their goals.

  • Passengers who are traveling within France must have to pay USD 70 for the extra Baggage.
  • If you travel to Europe, like Morocco, Algeria, and Israel, you should pay for 1st Baggage USD 40 and USD 70 for the second and third Luggage.
  • For the USA, travelers should pay around EUR 50 for 1st Luggage, EUR 85 for the second, and EUR 240 for the third.

  •    How do I contact Hawaiian Airlines at Honolulu Airport?
  •    How do I speak to someone at Austrian Airlines?
  •    How do I contact Avianca by WhatsApp?
  •    How do I speak to a live person at Spirit Airlines?
  •    Can you chat with American Airlines agent?
  •    Iberia Check-in Policy
  •    Copa airlines John F. Kennedy International Airport
  •    How do I talk to an airlines representative?
  •    Jetstar Cancellation and Refund Policy
  •    JetBlue from Richmond International Airport