How can I get in touch with Malaysia Airlines?

You can utilize multiple online and offline methods to get through the airline customer support. Some methods can provide you with instant support, and some can take much more time to get a response from the Malaysia airline helpdesk. In case you require instant support, then you can dial the phone number that is 1 (800) 552-9264 and get help from the live executive.

How do I speak to someone at Malaysia airlines?

To speak with someone at Malaysian Airlines, you can use the phone number that is available 24/7 for travelers.

• You have to dial 1 (800) 552-9264 to connect with a live agent.
• Follow the IVR instructions.
• Choose your preferred language to communicate.
• Press 0 to speak with a live agent.
• Press 1 for the flight booking process.
• Press 3 to cancel your booking.
• Press 4 to apply for a canceled flight refund.
• Now that you have pressed the relevant button wait for a while as your call gets connected.
• After getting through the live executive, explain your issue and get support.

How do I send an email to Malaysia Airlines?

The airline also provides solutions to your query by email method. Although this method is used by passengers to complain about the airline, you can also arrange a call back for yourself or ask for a query. It can take much more time compared to other methods to get a response, but you will surely get a reply. 

• Open your mailing software and write your situation briefly in the subject option.
• Put customer.china@malaysiaairlines.com in the recipient option.
• Explain in detail about your problem in the description body of the email.
• Provide supporting documents in the form of images or PDFs.
• Provide your contact details so that the airline can connect with you.

Do Malaysia airlines have a live chat?

Yes, you can also connect with the customer support of the airline by using the live chat option. If you are good with using the internet for chatting, then you can use this option and get instant help from the airline support staff.

• Open your web browser and visit the official website at  www.malaysiaairlines.com. 
• When you land on the official website, look for the contact us tab that is present at the top of the screen.
• After selecting the option, you will be redirected to the next page, and from there, you have to choose the Chat option.
• After selecting the chat option, a chat window will be shown to you on the screen, and you have to write a brief of your situation. 
• After entering the details, some prompts will be shown to your on the screen, and you have to select the options to get an accurate response.
• The agent will provide you with the best available solution for the issue you are facing.

What is the best time to call Malaysia airlines?

The customer support phone number is available for the passengers 24/7, and if you are trying to connect with it, then you can call from 8 PM to 3 PM as it is the best time to connect with the airline.

Can I Complain about Malaysia airlines?

Yes, you can file a complaint to the airline by using the Contact form, Live chat, and Email options.