Is Virgin Atlantic Giving refunds?
Passengers can claim their refund if they are entitled to the same. Virgin Atlantic airlines provide a refund that depends on your ticket condition and time left in departure, and to get further details, you can refer to the refund policy given down below:
- As per the 24-hour risk-free policy of Virgin Atlantic airlines, passengers can cancel their flight reservation within 24 hours of booking to claim the full refund.
- Passengers who cancel their flight after 24 hours of booking with Virgin Atlantic airlines are entitled to pay a cancellation charge on the tickets.
- Non-refundable tickets are not eligible to get any refunds, but they can receive a travel credit for the same amount.
- The refunds are initiated within 7 to 10 working days once the authorized person has issued them at Virgin Atlantic airlines.
- The refund amount of your canceled reservation with Virgin Atlantic depends on the time left and departure ticket type condition and route.
- Refunds are provided to the passengers who cancel their flight due to involuntary reasons like the death of an immediate person.
This was all the information regarding the Virgin Atlantic refund policy of the airlines. Now you might be confused about the refund process, which is given down below for your reference, so keep on reading.
How do I contact Virgin Atlantic for a refund?
Passengers can effortlessly get their refund by following the highlighted steps as follows:
- With the help of your web browser, launch the official Virgin Atlantic airlines website on your desktop.
- You need to go to the help tab and click on the 'contact us' section from the drop-down menu on the official homepage.
- On the following screen, scroll down till you get the option of contact forms and click on it.
- You will get various options on the next page, so click on expenses and documents, then go to claim compensation for a delayed or canceled flight.
- In the following display, you need to click on the claim refund button, fill in the required details and hit the submit button.
- You will receive your refund in the actual payment mode within 7 to 10 working days.
Virgin Atlantic customer service
This is how passengers can effortlessly claim their refund from the airlines. But in case you are still doubtful regarding the refund process, you can contact the Virgin Atlantic customer service through the official website. Here is how you can do that:
- Get a hold of the official Virgin Atlantic airline with the help of a default web engine.
- Now go to the help tab, navigate the 'contact us' option, and click on it.
- You will find different options to contact the live representative on the following screen.
- Choose one option to connect with the customer service as per your comfort and preference.
- You can choose to call the airline directly to get the proper resolution.
- Passengers can also select the live chat option that can provide an instant solution in no time.
- Besides this, you can also reach out via social media platforms or email.
All in all, these were all the details regarding the refund policy and process of virgin Atlantic airlines. So you can effortlessly reach out to the customer support team by following the procedure mentioned above and get the required help.